East St. Tammany Chamber of Commerce issued the following announcement on March 7.
A message from our CEO - Your conference room/living room/ office is your waiting room when you call Scott’s Automotive of Slidell
Dear Chamber Members:
You might remember my story of last October about buying a new vacuum cleaner from locally-owned active Chamber member Larry Gillio of Northshore Ace Hardware, and saving money to boot. Well, I just had a similar experience and wanted to share it with you.
Scott Braud (and his wife Johanna) is also active Chamber member, attending lots of our events and networking effectively through ChamberONE. He runs Scott’s Automotive, a mobile automobile repair business. He comes to you, and you don’t have to wait around in some sterile auto body shop while your ride is being repaired. At the recent ChamberONE quarterly luncheon, Scott used a line I’ll never forget in describing his business….”your living room is your waiting room.” Well as it turns out, your conference room can be your waiting room too.
Fast forward to last week. Coming to work in the morning, I turned the key in my Jeep Commander (2009 vintage, with over 194,000 miles on it), and the engine warning light comes on and stays on. If you’ve ever had that happen, I’m sure you’ll agree that your first few thoughts aren’t pleasant…. Is the car going to explode on the Interstate?.Oh man, this is going to cost me a ton at the dealership!. Can I even make it there without seizing up the engine?.I have a conference call in twenty minutes!.SPIT!
A quick review of the owner’s manual calmed me down. This isn’t life threatening, but the car needs service soon. I got to the Chamber, called Scott and described the issue. “Is this something you can handle?” “Yes I can,” he replied. We made a date for first thing the next morning. Scott came to the Chamber building and went to work. Two hours later, including a trip to the auto parts store, he had correctly diagnosed the problem, fixed it, and the engine light is OFF! I had an evaporation system leak. Who knew? I am now the proud to say that the car now passes the ESIM Integrity Test, whatever that is. He gave me a very professional and fully-descriptive invoice, for undoubtedly less than I would have paid at the Jeep dealer. Not to mention the convenience factor.
What did I do during those two hours? I had a meeting in the conference room with several of our Board members and an out-of-town consultant, I answered emails and phone calls, and generally felt pretty productive. And, one of our Board members took Scott’s business card following the meeting, so I’m sure this will be good for Scott’s business. Isn’t that the way Chambers are supposed to work?
I encourage you to share similar stories by posting to our Facebook page, and don’t forget your ABC’s….Always Buy Chamber (at least whenever that’s possible).
Don Shea, CEO
East St. Tammany Chamber of Commerce
Original source can be found here.
Source: East St. Tammany Chamber of Commerce
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